Hi all,
we want to copy the functionality of the standard service request follow up button in the service request TI screen to create a follow up ticket.
We have an embedded component with buttons which should create a service request with a specific processing type.
Right now we can click on the button but it will open up an empty Service Request TI Screen. Any suggestions how to achieve this requirement?We tried to use the standard action"CreatewithReference".
Regards,
E.C